Hardwired by Jack

Privacy Policy

Privacy Policy
Effective Date: 20/02/2025

1. Introduction

Welcome to Hardwired by Jack (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (hardwiredbyjack.com) and use our IT services. We comply with the Privacy Act 1988 (Cth) and other relevant Australian laws.

2. What Data We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information: Name, phone number, email address, and home/business address.
  • Technical Information: IP address, browser type, device details, and website usage data.
  • Payment Information: Billing details and transaction history (processed securely via third-party providers).

3. How We Use Your Data

We use your personal data to:

  • Provide IT services, including troubleshooting, consulting, and maintenance.
  • Respond to inquiries and customer support requests.
  • Improve our website and customer experience.
  • Process payments and invoices securely.
  • Ensure compliance with legal and security requirements.

4. Data Protection Measures

We take security seriously and implement measures such as:

  • Secure servers and encryption to protect data.
  • Restricted access to personal data.
  • Regular security audits and updates.

5. Third-Party Sharing

We may share data with:

  • Payment processors to complete transactions.
  • Cloud service providers for secure data storage.
  • Legal authorities if required by law.
    We do not sell or rent your personal information to third parties.

6. Cookies & Tracking

We use cookies to improve user experience and track website analytics. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Request access to your personal data.
  • Request corrections or deletions of your data.
  • Opt out of marketing communications.

8. Contact Us

If you have any privacy-related concerns, contact us at:
📧 Email: ContactUs@Hardwiredbyjack.com
📞 Phone: +61 432 280 171

We may update this Privacy Policy periodically, and any changes will be posted on this page.